Answer

TicketGrind is a E-Ticketing platform for your online or offline Events. In simple words, if you are planning an event and need to sell your tickets online, we provide very easy way to do so thru our 'TicketGrind' platform.

Q: How much does it cost to Create event and sell tickets?

Answer

Nothing. Event organizers do not have to pay any fees. There are no hidden fees. If you setup your event ticket price at $20.00 a ticket, you will get $20 dollar a ticket. Transaction/service fee is passed on to your buyer on a default case, but there is always an option to absorb that fee.

Q: What Payment options are available?

Answer

All major Credit/Debit cards accepted. 

Q: I'm an Event Organizer, how do i get paid after my event is completed?

Answer

Get paid Instantly via STRIPE CONNECT : Get paid directly to your account using STRIPE connect after each sales. It's the latest and only payment feature we have installed at TicketGrind. You will be asked after about this option after u create an event. 

Q: I just bought my tickets, where can i find it?

Answer

Your Tickets will be in your email attachment that u just used to sign-up or buy tickets. If it's not in your inbox, please check your spam/junk folder.

Q: Do i need to print my ticket?

Answer

It will be easier for you if you print your ticket(s). If not you can always pull it up on your phone. Make sure u got enough battery tho.

Q: How can i cancel my Ticket or get a refund?

Answer

Please contact your event organizer about this topic and if u have any other questions.

Q: What about When i do my Taxes?

Answer

We will provide you with your 1099 tax forms before January 25.